Privacy Policy
Last Updated: January 1, 2024
Introduction
Parkwood Open Imaging ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect information about you in a variety of ways:
- Personal Data: Name, email address, phone number, mailing address, and date of birth when you schedule an appointment or contact us.
- Health Information: Medical records, imaging results, insurance information, and referring physician details necessary to provide imaging services.
- Payment Information: Credit card numbers and billing information when you pay for services.
- Website Usage Data: IP address, browser type, pages visited, and other analytics data to improve our website.
How We Use Your Information
We use the information we collect to:
- Schedule and provide MRI imaging services
- Process payments and billing
- Communicate with you about appointments and results
- Share results with your referring physician
- Comply with legal and regulatory requirements
- Improve our services and website
- Send appointment reminders and follow-up communications
Health Information (HIPAA)
Your protected health information (PHI) is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA). Please see our separate HIPAA Notice of Privacy Practices for detailed information about how we protect and use your medical information.
Information Sharing
We may share your information with:
- Your referring physician and other healthcare providers involved in your care
- Insurance companies for billing and payment purposes
- Service providers who assist with our operations (e.g., billing, IT support)
- Legal authorities when required by law
We do not sell your personal information to third parties.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and employee training.
Your Rights
You have the right to:
- Access your personal and health information
- Request corrections to your information
- Request restrictions on certain uses of your information
- Receive a copy of your medical records
- File a complaint if you believe your privacy rights have been violated
Cookies and Tracking
Our website may use cookies and similar tracking technologies to improve user experience and analyze website traffic. You can control cookie settings through your browser preferences.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
- Phone: 248-268-2789
- Email: privacy@parkwoodmri.com
- Address: Oak Park, MI 48237
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated date at the top of this page.